Normal check-in time: 15:00 pm Normal check-out time: 12:00 am. An additional NT$2000 will be charged for one hour of late check-out (more than 40 minutes is considered one hour).

Currently, early check-in is available for members only (subject to room availability), but luggage storage is available in advance.

You can book at any time.

For booking cancellations and refund rules, please refer to the "Standard Contract for Hotel Reservations" issued by the Tourism Bureau, Ministry of Transportation and Communications, Executive Yuan.

Yes, you may store your luggage with us before continuing your journey.

Yes, you may leave your luggage at the front desk and pick it up when you depart.

Garden Suite cannot accommodate extra beds; Loft Suite can accommodate up to two extra beds; Presidential Suite can accommodate up to three extra beds; other room types can only accommodate one extra bed. The extra bed measures 105*186 cm, and the cost is NT$2,500 per person per day (including amenities and one breakfast). If breakfast is not required, NT$800 will be deducted.

Bank transfer, cash, and credit cards (VISA, Mastercard, UnionPay, JCB, AMEX).

If you book through phone reservations, our official website, or booking platforms and choose to pay upon arrival, we can issue an invoice. Please inform us when returning the booking confirmation or during check-in.

To accommodate guests with pet allergies, our facility prohibits pets throughout the premises. If pets are found in the room, they must be removed immediately, and we do not offer pet storage services. Thank you for your understanding and cooperation. Guide dogs are an exception; please contact us in advance to arrange related services.

Breakfast is included based on the number of guests in each room type, with options for Chinese or Japanese breakfast. Please select your preferred breakfast type and inform us of any dietary restrictions when confirming your booking or during check-in. Breakfast is served from 08:30 to 10:00.

APEXVILLA offers a total of 15 guest rooms, accommodating up to 41 guests. For inquiries regarding exclusive bookings, please contact us directly or message us on our official social media page, and our staff will be happy to assist you.

You can take a taxi from outside the airport, or we can assist in booking a private car for you (additional charges apply). If driving on your own, take National Highway No. 2 to connect to National Highway No. 1 (approximately 47 minutes) to reach Taipei City. Then, continue on National Highway No. 5 to the Luodong Interchange (about 1 hour and 10 minutes). From the Luodong Interchange, APEXVILLA is about a 10-minute drive.

You can take a taxi outside the airport or have the hotel assist you in booking a private car (additional charges apply). If you are driving, you can take National Highway No. 5 to the Luodong interchange (approximately one hour and ten minutes), and it takes about ten minutes to reach APEXVILLA from the Luodong interchange.

You can choose to drive, take a highway bus, train, or taxi to reach APEXVILLA. If driving, take National Highway 5 to the Luodong Interchange (approximately 1 hour and 10 minutes), then it takes about 10 minutes to reach APEXVILLA from the interchange. Guests taking a bus or train can arrange for a shuttle service from APEXVILLA.

The nearest train stations to APEXVILLA are Luodong Transfer Station, Luodong Train Station, Dongshan Train Station, and Su'ao New Train Station. If needed, APEXVILLA can assist guests in booking a taxi or arranging for the complimentary shuttle service in advance.

APEXVILLA is approximately 4.4 kilometers from Luodong Train Station, taking about 7 to 9 minutes depending on the route and traffic conditions. It is about 5 kilometers from Luodong Night Market, with an estimated travel time of 9 to 12 minutes, depending on the route and traffic conditions.

To book the shuttle service, please inform the staff via phone or message when making your reservation. You can view shuttle-related information by selecting "Others" under the navigation bar and then "Transportation." If you have any questions, feel free to call or message us through our official social media page.

Currently, the shuttle service only provides round-trip transportation to designated locations and does not offer mid-route drop-offs or transportation to attractions.

APEXVILLA offers free parking spaces for guests, and each parking spot is equipped with a charging station available for complimentary use.

Depending on the room type, APEXVILLA offers a variety of convenient amenities, including single or double beds, a 58-inch 4K TV, Bang & Olufsen audio system, tea set, mini bar, safe, Dyson hairdryer, Electrolux electric kettle, and complete bathroom facilities. For detailed descriptions, please visit the room type page on the APEXVILLA website, or feel free to call or message us for inquiries.

The guest room amenities include mineral water, capsule coffee, mini bar drinks, bathrobes, and slippers. The bathroom amenities feature BVLGARI White Tea fragrance shower series, various towels, toothbrushes, and personal items. If you wish to purchase additional items, please inquire at the front desk.

Bathrobes are provided according to the room type and number of guests, with measurements of approximately 42 cm for chest/shoulder width, 45 cm for sleeve length, and 105 cm for garment length.

Yes, each room is equipped with a safe for your convenience.

Unfortunately, APEXVILLA does not provide non-down blankets and pillows. We appreciate your understanding.

APEXVILLA offers bed rails for use; please inquire at the front desk.

Currently, the room phone is for internal communication only and does not provide external calling services.

All restrooms in the hotel are equipped with trash bins. Please do not dispose of toilet paper, sanitary items, or cotton products in the toilet.The washlet will automatically lift and close. Please do not operate it manually. If blockages or malfunctions occur due to improper use, APEXVILLA reserves the right to charge for repair costs and any resulting business losses.

Please do not remove non-disposable items such as bathrobes, mugs, and various towels from the hotel premises.

A complimentary Wi-Fi service is available throughout the hotel. The Wi-Fi network name and password can be found on the main screen of the in-room television. For further assistance, please contact the front desk or hotel staff.

APEXVILLA is currently planning to open an outdoor cold spring. Please stay tuned for updates.

APEXVILLA only has an accessible ramp outdoors, but there are no accessible facilities inside the rooms. We apologize for any inconvenience.

APEXVILLA currently does not offer coin-operated laundry machines. We apologize for any inconvenience.

APEXVILLA has a designated smoking area located on the right side of the lobby. Smoking is prohibited indoors or outside designated smoking areas. If smoking indoors is confirmed, a cleaning fee will be charged.

The villa offers a lounge, teahouse, and library for guests to enjoy. More facilities are being planned for future guest experiences.

You may invite guests to your room, but they must leave by 8:30 PM. Please note that if the number of guests exceeds the number specified in your reservation, the hotel reserves the right to charge for the additional guests.

The adult breakfast is NT$800, while the children's meal is NT$450. Children under the age of 5 can enjoy a complimentary children's meal. The adult breakfast options include Chinese, Japanese, and beef noodle soup. The Chinese option consists of congee, pickled vegetables, handmade dishes, seasonal vegetables, daily soup, and one main dish. The Japanese option includes seasoned white rice, grilled fish, chawanmushi (steamed egg custard), soup of the day, and six types of handmade side dishes. The beef noodle soup option contains handmade noodles, broth, beef tendon, tripe, beef shank, seasonings, and handmade dishes. The children's meal includes handmade bread, milk, cereal, and fried items, while the complimentary children's meal features unseasoned congee, steamed eggs, and sweet potato cubes.

The adult dinner price is NT$2,480 plus a 10% service charge, offering a Western-style omakase menu that changes periodically based on seasonal ingredients. The children's dinner price is NT$660 plus a 10% service charge, with menu options also changing seasonally. If there are any dietary restrictions, please inform us in advance when making a reservation or ordering. Any changes or cancellations to meal reservations, as well as dietary restrictions, must be communicated at least one week in advance. Changes cannot be made on the day of the meal; if notification is given less than one week in advance, an additional ingredient fee of NT$2,480 per person will be charged.

Dinner reservations are limited and are only available for in-house guests. For inquiries, please contact the front desk.

APEXVILLA offers children's meals for both breakfast and dinner at a price of NTD $660+10%. Children aged five (inclusive) and under will receive complimentary meals, which include simple baby foods such as plain rice porridge.

APEXVILLA provides high chairs for use, but quantities are limited. Please inquire with the staff.

Breakfast delivery service is available, and it includes the same unlimited refills and selections for certain dishes and beverages as dining in the restaurant.

APEXVILLA currently does not provide laundry services. We apologize for any inconvenience.

APEXVILLA offers free bicycle rentals and provides route planning suggestions. Please note that the number of bicycles is limited; for more details, please inquire at the front desk.

APEXVILLA provides room service during dining hours. For more information, please contact the front desk.

APEXVILLA offers special event decoration and related assistance. If you have specific needs, please inquire at the front desk.

If you would like to order delivery to the villa and have it picked up by the front desk, please notify the front desk of your room number and whether there are any advance payment requirements.

For details regarding the rental of venues or meeting rooms, please call or send a message for inquiries. If you require additional equipment rental or catering services, please inform the contact person at least one week prior to the rental date.